Application Vault packages not showing

Refers to:

  • Plesk 12.5 for Linux
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Windows
  • Plesk 11.5 for Linux

Created:

2016-11-16 12:49:11 UTC

Modified:

2016-12-21 19:17:32 UTC

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Application Vault packages not showing

Symptoms

Customers on one Plesk hosting server cannot see any of the Application Vault packages when they go to manage their domains.

Cause

Property Provide only applications that I select checked, but not selected any application in list

Application may not be available in case:

  1. Access to Application Catalog permission enabled for subscripton in Subsriptions > domain.tld > Customize > Permissions
  2. property Provide only applications that I select cheked, but not selected any application in list Subsriptions > mydomain.com > Customize > Applications

NOTE: The scenario above is applicable for reseller (subscriber)

Resolution

Clear checkbox Provide only applications that I select for the subscriber.

Resellers > reseller_name > Customize > Applications tab

Clear the same option for the subscription "mydomain.com".

Subscriptions > domain.tld > Customize > Applications tab

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