Parallels Web Presence Builder: Contact Form does not work because of custom Metadata scripts

Created:

2016-11-16 12:49:07 UTC

Modified:

2017-04-24 12:10:48 UTC

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Parallels Web Presence Builder: Contact Form does not work because of custom Metadata scripts

Applicable to:

  • Plesk 11.5 for Windows
  • Plesk 11.5 for Linux
  • Plesk 12.0 for Windows

Symptoms

After upgrading Parallels Web Presence Builder (WPB) to version 11.5, website Contact Form does not work properly.There are no errors and no records in the logs.

Cause

The issue might be caused by custom Metadata scripts in the website:

WPB main menu > Settings > Advanced > Edit Metadata

<script type="text/javascript" src="/js/jquery-1.7.1.min.js"></script>
<script type="text/javascript" src="/components/jquery/jquery.validate.js?ac=11.0.10_33387.10092415"></script>
<script type="text/javascript" src="/js/jquery.masonry.min.js"></script>
<script type="text/javascript" src="/js/jquery.jcarousel.min.js"></script>
<script type="text/javascript" src="/js/main.js"></script>
<script src="/js/scripts.js?v=1.4"></script>

Resolution

Remove these scripts in Parallels Web Presence Builder ( Settings > Advanced > Edit Metadata ) and publish the site.

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