- Plesk 12.5 for Linux
- Plesk 11.x for Linux
- Plesk 12.0 for Windows
- Plesk 12.0 for Linux
Mail delivery fails with error 554:
55CE7280131: to=<email@example.com>, relay=plesk_virtual, delay=1.7, delays=0.17/0.01/0/1.5, dsn=2.0.0, status=sent (delivered via plesk_virtual service)
0572C2801E1: uid=30 from=<firstname.lastname@example.org>
0572C2801E1: from=<email@example.com>>, size=3826, nrcpt=1 (queue active)
0572C2801E1: host mx03.domain.tld refused to talk to me: 554 IP=IP_ADDRESS - A problem occurred. (Ask your postmaster for help or to contact firstname.lastname@example.org to clarify.) (BL)
Error code 554 means IP-Blocking, remote mail server are not currently accepting e-mails from your IP address used by your clients. This IP blocking may be due to a previously observed unusual volume of e-mails at the IP address concerned.
Check mail connection using telnet:
# telnet mx03.domain.tld 25
Connected to mx03.domain.tld.
Escape character is '^]'.
554 IP=IP_ADDRESS - A problem occurred. (Ask your postmaster for help or to contact email@example.com to clarify.) (BL)
Connection closed by foreign host.
Contact remote mailserver administrator