Plesk autoinstaller failed:

Refers to:

  • Plesk 12.5 for Windows

Created:

2016-11-16 12:48:37 UTC

Modified:

2017-01-22 20:28:37 UTC

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Plesk autoinstaller failed:

Symptoms

Plesk autoinstaller failed:

Can't parse C:\\ParallelsInstaller\\parallels\\products.inf3: Error reading end tag.

Cause

Plesk autoinstaller always rewrites all existing ' inf3 ' files with downloaded ones from the server. The error means that the file was not properly downloaded due to some external obstacles.

Resolution

  • Remove the file and start plesk installer again.

If it did not help, open file mentioned in the error in any text editor to ensure that it does not contain html elements like below.

<title>Blocking page</title>
<meta http-equiv="Content-Type" content="text/html;charset=iso-8859-1">
<style type="text/css">

If it does, ensure that there is no firewall, proxy server or antivirus software blocking access to the plesk server.

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