Migration cannot be started: You cannot manage resellers due to license restrictions

Created:

2016-11-16 12:48:31 UTC

Modified:

2017-08-08 13:21:35 UTC

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Migration cannot be started: You cannot manage resellers due to license restrictions

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

  1. Migration cannot be started:

    You cannot manage resellers due to license restrictions

  2. There are no customers and resellers on the source server

  3. Destination server is activated with Web Pro license.

Cause

This is Plesk internal issue with ID #PMT-2639 , which is fixed in Plesk Migrator 1.8.5 tool version.

Resolution

Upgrade Plesk Migrator extension to 1.8.5 as follows:

via Plesk

  1. Go to Home > Extensions Management > Extensions Catalog
  2. Find Plesk Migrator and update such extension with Upgrade button .

via command line

# /usr/local/psa/admin/sbin/autoinstaller --select-release-current --upgrade-installed-components
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