Plesk Onyx for Windows kb: technical
- Plesk Onyx for Windows
- Unable to open the Spam Filtering tab in Plesk > Tools & Settings > Mail Server Settings, the page is loading forever.
- The same behavior occurs in an attempt to open any mailbox in Domains > example.com > Email Addresses.
- With the enabled debug mode, in the
%plesk_dir%admin\logs\php_error.logfile can be found that the process of opening is stuck on the following stage:
CONFIG_TEXT: DEBUG [util_exec] [59fac39c7d922] Starting: spammng --list-languages, stdin:
spammng.exe processes are stuck.
- Log into the server via RDP.
- Open Windows Command Prompt (CMD) in a Windows server.
- Kill the stuck processes of Spam Filter with the command below:
C:\> taskkill /F /IM spammng.exe