Spam Filter is taking too much time to load.

Refers to:

  • Plesk 12.5 for Windows

Created:

2016-11-16 12:47:37 UTC

Modified:

2016-12-21 19:13:43 UTC

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Spam Filter is taking too much time to load.

Symptoms

Spam Filter option under Tools and Settings > Mail not loading and just keeps loading on.

Cause

Multiple spammng.exe processes hung in the background.

Resolution

  1. Kill all the hung processes using the below command:
    %plesk_dir%\\admin\\bin>taskkill /F /IM spammng.exe
    SUCCESS: The process "spammng.exe" with PID 16844 has been terminated.
    SUCCESS: The process "spammng.exe" with PID 20284 has been terminated.
    SUCCESS: The process "spammng.exe" with PID 5668 has been terminated.
    SUCCESS: The process "spammng.exe" with PID 10216 has been terminated.
    SUCCESS: The process "spammng.exe" with PID 19708 has been terminated.
    SUCCESS: The process "spammng.exe" with PID 20200 has been terminated.
    SUCCESS: The process "spammng.exe" with PID 10656 has been terminated.
    SUCCESS: The process "spammng.exe" with PID 4760 has been terminated.
    SUCCESS: The process "spammng.exe" with PID 9636 has been terminated.
    SUCCESS: The process "spammng.exe" with PID 14084 has been terminated.
    SUCCESS: The process "spammng.exe" with PID 6336 has been terminated.
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