On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Why there are two locations for domain log files in Plesk?




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    John Kennedy

    What creates the hard links? I have logs being rotated within /var/www/vhosts/system/example.com/logs daily, but the last rotated log in /var/www/vhosts/example.com/logs is from 20 days ago. It seems that logrotate is working properly, but the hard links are not being created, and thus I cannot see the recently rotated logs from the Plesk interface (since the ones in /var/www/vhosts/example.com/logs are old).


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    Lev Iurev

    @John Kennedy, it is quite strange behavior, please create a ticket to our support department so we could check the issue:



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