Unable to create subdomain: Error: DNS record already exists

Created:

2016-11-16 12:47:21 UTC

Modified:

2017-08-08 13:42:34 UTC

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Unable to create subdomain: Error: DNS record already exists

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

Unable to create subdomain for any domain:

Error: DNS record already exists.

Cause

Incorrect/conflicting DNS records in DNS template.

Resolution

Login to Plesk as admin and make sure that there is no conflicting DNS records in DNS template ( Plesk->Tools and Settings->DNS template ) like this:

<domain>.   A   1.2.3.4
<domain>. A 5.6.7.8
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