Website Preview shows 403 Forbidden

Created:

2016-11-16 12:47:16 UTC

Modified:

2017-08-17 03:09:20 UTC

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Website Preview shows 403 Forbidden

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 12.5 for Windows

Note: This article has the reference to the issue with the fix available:

  • #PPPM-4051 "If the website preview was switched from “Default Quick Preview” to “Quick Preview on an external domain name”, the server IP was removed from trusted_ips.inc."
    Fixed in:
Please consider updating your server:

Symptoms

The following error is received when trying to preview a website:

403 Forbidden

Cause

This is Plesk bug with ID #PPPM-4051 which was fixed in Plesk Onyx 17.5.3 .

Resolution

Upgrade to the latest Plesk version .

As a workaround, perform the following actions twice:

  1. Go to Tools & Settings > Website Preview and make sure that Default Quick Preview option is chosen.
  2. Click OK
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2 Comments

  • 0
    Avatar
    Greg Sims

    It is hard to tell what the "Resolution" is asking us to do.  "Default Quick Preview" is a radio button.  I'm pretty sure if you click it twice, nothing much is going to happen.  This is a very frustrating bug that is well enough understood to have an ID.  Please share a bit more so we can implement a work round until the fix is available.

    Thanks, Greg

  • 0
    Avatar
    Artyom Baranov

    Hello Greg,

    Thank you for bringing our attention to the article! I have updated it according to your feedback.

     

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