Extensions section is blank

Created:

2016-11-16 12:47:02 UTC

Modified:

2017-04-24 12:11:52 UTC

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Extensions section is blank

Applicable to:

  • Plesk 11.0 for Linux
  • Plesk 11.5 for Windows

Symptoms

Extensions section is blank. No extensions are shown. Buttons also not visible.

This command returns not empty output:

 # /usr/local/psa/bin/extension -l

Cause

Orphaned extension record is present in database.

Resolution

  1. Create backup of psa.Modules table:

      # mysqldump -uadmin -p`cat /etc/psa/.psa.shadow ` psa Modules > plesk_psa_backup_modules.sql
  2. Remove records one-by-one from Modules table checking what record causes the issue.

  3. When orphaned record is found, restore Modules table back and remove that orphaned record again:

      # mysql -uadmin -p`cat /etc/psa/.psa.shadow ` psa < plesk_psa_backup_modules.sql

    mysql> delete from Modules where id=1;

    id 1 is the number of corrupted module in database.

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