Cannot send email via contact form using Web Presence Builder: Your message could not be sent due to an internal error




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    Hugo Velasco

    Hi there,

    I have the same problem but with obsidian version and in windows server environment.

    Thanks for help!

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    Yulia Plokhotnikova

    hi @Hugo Velasco,

    If error is exactly the same "Your message could not be sent due to an internal error. Please contact the website administrator by other means to notify about this issue" and you are using a Web Presence Builder for your site, issue needs to be investigated. Please submit a support request to Plesk directly or to a reseller, depending on where the license was purchased.

    If the error is slightly different and you are not using Web Presence Builder, send me the error message.

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