Application pool stops responding: A process serving an application pool failed to respond to a ping.

Created:

2016-11-16 12:46:37 UTC

Modified:

2017-04-27 13:20:38 UTC

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Application pool stops responding: A process serving an application pool failed to respond to a ping.

Applicable to:

  • Plesk 11.0 for Windows
  • Plesk 12.0 for Windows

Symptoms

Application pool stops responding. Event viewer shows the error:

A process serving an application pool failed to respond to a ping. See the system event log for more information

Cause

Windows Process Activation Service is not running or errors occurred during the startup or shutdown of an application pool.

Resolution

Please refer to this article: Event ID 5010 — IIS Application Pool Availability.

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