- Plesk 11.5 for Windows
- Plesk 12.0 for Windows
- Plesk 12.5 for Windows
Unable to send and receive emails using Mailenable, despite of activity logs shows that emails were delivered to/(sent from) server:
2014-09-16 17:54:06 xxx.xxx.xxx.xxx SMTP-IN xx.xxx.xxx.xx 868 MAIL MAIL+FROM:<email@example.com>+SIZE=1528 250+Requested+mail+action+okay,+completed DSVR017441 43 51
2014-09-16 17:54:06 xxx.xxx.xxx.xxx SMTP-IN domain.tld xx.xxx.xxx.xx 868 RCPT RCPT+TO:<firstname.lastname@example.org> 250+Requested+mail+action+okay,+completed DSVR017441 43 45
MTA settings were changed or configured manually.
Check the registry settings for the MTA Mailenable service. In the command line, type:
reg query "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Mail Enable\\Mail Enable\\Agents\\MTA" | findstr Pick
You will receive output as below:
Pickup Event Enabled REG_DWORD 0x1
Pickup Event Timeout REG_DWORD 0xea60
Pickup Event Command Enabled REG_DWORD 0x0
Pickup Event Class Name REG_SZ pleskmemta.PleskMEMTA
Pickup Event Class Enabled REG_DWORD 0x1
Pickup Event Command REG_SZ
If the output is different, please correct the MTA service settings in the registry (Start > Run > regedit.exe) as shown above.
Restart Mailenable services.