On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Plesk for Windows services logs and configuration files

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7 comments

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    Ravi Gupta

    Well, it would be like this i wasn't expecting. But still, helpful.

    Thanks and regards

    Ravi

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    Unknown User

    Thanks For sharing ,it really helps ...

    Thanks and regards

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    David Jhonson

    Really helpful article.

    Regards

    David

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    Nucleus Inc. NOC

    what is the location for let's encrypt for plesk 17.8 running on windows.

     

    Thanks

     

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    Taras Ermoshin

    Hi @Nucleus Inc. NOC!

    Plesk's Let's Encrypt extension logs its errors and actions into the Plesk's log file %plesk_dir%\admin\logs\php_error.log

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    Pdiotis

    Hi,

    we noticed the following on Plesk Onyx 17.5.3:

    When we check the path mentioned in this article (%plesk_vhosts%Servers) by typing it on a Windows Explorer we are redirected to D:\CustomerData\Servers\1108\logs. In here, there's a FTPSVC1108 directory with logs.

    However, if we check IIS (on the root level) for FTP logging, the directory mentioned is C:\inetpub\logs\LogFiles and indeed we see this directory: C:\inetpub\logs\LogFiles\FTPSVC1206

    Is this normal? Which is the valid/actual directory for our customers' FTP logs?

    Thank you.

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    Bulat Tsydenov

    @Pdiotis

    Hi,

    Indeed, it may happen so if you customise the location of virtual hosts (domains).

    > Which is the valid/actual directory for our customers' FTP logs?
    You should rely on the setting in IIS.

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