Articles in this section

See more

Plesk for Windows services logs and configuration files

Avatar
Benjamin Weßel
Updated
Follow
Plesk for Windows kb: how-to ABT: Group B

Applicable to:

  • Plesk for Windows

Question

Where to find Plesk for Windows services logs and configuration files?

Answer

This article's sole purpose is providing information regarding the services that Plesk interacts with. Below you will find the configuration and log file locations of the services, which may be useful during a troubleshooting procedure.

For Plesk on Linux see this article.

Services

Plesk Management Service

  • Logs:
    • Access log: %plesk_dir%admin\logs\W3SVC<IIS site ID>\ex<date>.log
    • PHP errors (panel log): %plesk_dir%admin\logs\php_error.log
    • Debug logs: %plesk_dir%admin\logs\plesklog_debugXXXXXXXX.log (create DWORD value Debug=1 in HKLM\SOFTWARE\Wow6432Node\PLESK\PSA Config\Config )
  • Service control:
    • Stop: net stop plesksrv /Y
    • Start: net start plesksrv && net start poppassd
    • Restart: net stop plesksrv /Y && net start plesksrv && net start poppassd
  • Configuration:
    • %plesk_dir%admin\conf\panel.ini
    • IIS manager > Sites/Application Pools > PleskControlPanel

Plesk SQL Server (MySQL)

  • Logs:
    • %plesk_dir%MySQL\Data\*.err
    • Windows Event Viewer
  • Service control: 
    • Stop: net stop plesksqlserver
    • Start: net start plesksqlserver
    • Restart: net stop plesksqlserver && net start plesksqlserver
  • Configuration:
    • %plesk_dir%MySQL\my.ini

Plesk Installer

  • Logs:
    • C:\ParallelsInstaller\autoinstaller3.log
    • C:\ProgramData\Plesk\Installer\autoinstaller3.log

Web Presence Builder

  • Logs:
    • Error logs: %plesk_dir%sb\logs\
    • Install/upgrade logs: %plesk_dir%sb\tmp\
  • Service log:
    •  %plesk_dir%admin\logs\plesklog_sitebuilder.log
  • No service control (working on IIS)
  • Configuration:
    • %plesk_dir%sb\config

phpMyAdmin (web interface for MySQL management)

  • Logs:
    • %plesk_dir%admin\logs\W3SVC<IIS site ID>\ex<date>.log
  • No service control (working via the plesksrv service).
  • Configuration:
    • For Plesk Onyx and Plesk Obsidian below 18.0.30:%plesk_dir%admin\htdocs\domains\databases\phpMyAdmin\config.inc.php
    • For Plesk Obsidian 18.0.30 and above:  %plesk_dir%phpmyadmin\config.inc.php

myLittleAdmin 2000/2005 (web interface for MSSQL management)

  • Configuration:
    • IIS manager > Sites > sqladmin(default) > View Applications > /myLittleAdmin
    • %plesk_dir%MyLittleAdmin
    • %plesk_vhosts%sqladmin\myLittleAdmin\2005\config.xml

MailEnable (mail server)

  • Logs:
    • %plesk_dir%Mail Servers\Mail Enable\Logging
    • C:\Program Files (x86)\Mail Enable\Logging (for new installations)
  • Service control:
    • Stop: net stop meimaps && net stop melcs && net stop memtas && net stop mepops && net stop mepocs && net stop mesptpcs
    • Start: net start meimaps && net start melcs && net start memtas && net start mepops && net start mepocs && net start mesptpcs
    • Restart: net stop meimaps && net stop melcs && net stop memtas && net stop mepops && net stop mepocs && net stop mesptpcs && net start meimaps && net start melcs && net start memtas && net start mepops && net start mepocs && net start mesptpcs
  • Configuration:
    • %mailenable_path%\Admin\MailEnableAdmin.msc - Plesk Obsidian
    • %plesk_dir%Mail Servers\Mail Enable\Bin\MailEnable.msc - Plesk Onyx

Named / BIND

  • Logs:
    • Windows Event Viewer
  • Service control:
    • Stop: net stop named
    • Start: net start named
    • Restart: net stop named && net start named
  • Configuration:
    • %plesk_dir%dns

NodeJS

  • Logs:
    • %plesk_vhosts%<domain>\logs\iisnode

MySQL (local)

  • Logs:
    • %plesk_dir%Databases\MySQL\Data\*.err
    • Windows Event Viewer
  • Service control:
    • Stop: net stop mysqlNN
    • Start: net start mysqlNN

    • Restart: net stop mysqlNN && net start mysqlNN

      Note: NN - is a version of installed MySQL. It can be equal to 51, 55, 56, etc.- Configuration: - %plesk_dir%Databases\MySQL\Data\my.ini

  • Configuration:
    • %plesk_dir%Databases\MySQL\my.ini

SpamAssassin

  • Logs:
    • %plesk_dir%\admin\logs\plesklog_spamstatYYYYMMDD.log
    • Windows Event Viewer (with DWORD value Debug set to 1 in registry in HKLM\SOFTWARE\PLESK\PSA Config\Config)
  • Configuration:
    • %plesk_dir%Additional\SpamAssassin\var\spamassassin\3.004001\

Dr.Web antivirus

  • Logs:
    • %plesk_dir%\DrWeb\drcom.log
    • %plesk_dir%\admin\logs\plesklog_avstatYYYYMMDD.log
  • Service control:
    • Stop: net stop DrWebCom
    • Start: net start DrWebCom
    • Restart: net stop DrWebCom && net start DrWebCom

Kaspersky antivirus

  • Logs:
    • %plesk_dir%\admin\logs\plesklog_avstatYYYYMMDD.log
    • Windows Event Viewer
  • Service control:
    • Stop: net stop kavsvc
    • Start: net start kavsvc
    • Restart: net stop kavsvc && net start kavsvc
  • Configuration:
    • %plesk_dir%kav\settings.xml

FTP

  • Logs:
    • %plesk_vhosts%Servers\<ID>\logs
  • Service control:
    • Stop: net stop iisadmin
    • Start: net start iisadmin
    • Restart: net stop iisadmin && net start iisadmin
  • Configuration:
    • IIS Manager > Sites > <IP_address>

Web server (IIS)

  • Logs:
    • Windows Event Viewer
    • Domain logs: %plesk_vhosts%<domain>\logs\iis\W3SVC<SITE ID>
  • Service control:
    • Stop: iisreset /stop
    • Start: iisreset /start
    • Restart: iisreset
  • Configuration:
    • IIS Manager

AWstats

  • Configuration:
    • %plesk_dir%Additional\AWStats\wwwroot\cgi-bin\awstats.<domain>.conf

Webalizer

  • Configuration:
    • %plesk_dir%Additional\Webalizer\conf\webalizer.conf

ModSecurity

  • Logs:
      • %plesk_dir%\ModSecurity\vhosts\<domain's GUID>\logs

    C:\> plesk db "select name,guid from domains where name='example.com'"

Backup Manager

  • Logs
    • Backup logs: %plesk_dir%PMM\logs\backup-<datetime>
    • Restore log: %plesk_dir%PMM\logs\restore-<datetime>
    • Additional logs: %plesk_dir%PMM\logs\pmmcli.log , %plesk_dir%PMM\logs\pmmcli_daemon.log
  • Functionality is controlled by Plesk control panel service

Plesk Migrator

  • Configuration
    • %plesk_dir%var\modules\panel-migrator\conf\
  • Logs
    • %plesk_dir%var\modules\panel-migrator\sessions\xxxxxxxx\

Migration Manager

  • Logs
    • %plesk_dir%PMM\logs\migration-<datetime>
  • Functionality is controlled by Plesk control panel service

Horde (webmail)

  • Logs:
    • %plesk_dir%tmp\horde\horde.log
  • Configuration:
    • IIS manager > Sites > webmail(horde)
    • PHP configuration: %plesk_dir%Webmail\horde\conf\php.ini
    • %plesk_dir%webmail\horde\horde\config\conf.php

Health Monitor

  • Logs:
    • %plesk_dir%admin\logs\health-alarm.log
    • %plesk_dir%admin\logs\HealthMonitoring.log
  • Service control:
    • Stop: net stop ParallelsHealthMonitor
    • Start: net start ParallelsHealthMonitor
    • Restart: net stop ParallelsHealthMonitor && net start ParallelsHealthMonitor
  • Configuration:
    • %plesk_dir%admin\conf\custom-health-config.xml
    • %plesk_dir%admin\conf\health-config.xml

Health Monitor Notification Daemon

  • Logs:
    • %plesk_dir%admin\logs\HealthNotifier.log
  • Service control:
    • Stop: net stop ParallelsHealthNotifier
    • Start: net start ParallelsHealthNotifier
    • Restart: net stop ParallelsHealthNotifier && net start ParallelsHealthNotifier
  • Configuration:
    • %plesk_dir%admin\conf\custom-health-config.xml
    • %plesk_dir%admin\conf\health-config.xml

Tomcat

  • Logs:
    • C:\Program Files\Apache Software Foundation\Tomcat 7.0\logs\
  • Service control:
    • Stop: net stop Tomcat7
    • Start: net start Tomcat7
    • Restart: net stop Tomcat7 && net start Tomcat7
  • Configuration:
    • C:\Program Files\Apache Software Foundation\Tomcat 7.0\conf\server.xml

WordPress Toolkit

Comments

7 comments

Sort by Date Votes
  • Avatar
    Ravi Gupta

    Well, it would be like this i wasn't expecting. But still, helpful.

    Thanks and regards

    Ravi

    0
    Comment actions Permalink
  • Avatar
    Unknown User

    Thanks For sharing ,it really helps ...

    Thanks and regards

    0
    Comment actions Permalink
  • Avatar
    David Jhonson

    Really helpful article.

    Regards

    David

    0
    Comment actions Permalink
  • Avatar
    Nucleus Inc. NOC

    what is the location for let's encrypt for plesk 17.8 running on windows.

     

    Thanks

     

    0
    Comment actions Permalink
  • Avatar
    Taras Ermoshin

    Hi @Nucleus Inc. NOC!

    Plesk's Let's Encrypt extension logs its errors and actions into the Plesk's log file %plesk_dir%\admin\logs\php_error.log

    0
    Comment actions Permalink
  • Avatar
    Panos Diotis

    Hi,

    we noticed the following on Plesk Onyx 17.5.3:

    When we check the path mentioned in this article (%plesk_vhosts%Servers) by typing it on a Windows Explorer we are redirected to D:\CustomerData\Servers\1108\logs. In here, there's a FTPSVC1108 directory with logs.

    However, if we check IIS (on the root level) for FTP logging, the directory mentioned is C:\inetpub\logs\LogFiles and indeed we see this directory: C:\inetpub\logs\LogFiles\FTPSVC1206

    Is this normal? Which is the valid/actual directory for our customers' FTP logs?

    Thank you.

    0
    Comment actions Permalink
  • Avatar
    Bulat Tsydenov

    @Pdiotis

    Hi,

    Indeed, it may happen so if you customise the location of virtual hosts (domains).

    > Which is the valid/actual directory for our customers' FTP logs?
    You should rely on the setting in IIS.

    0
    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request

Related articles