2016-11-16 12:46:26 UTC
2017-08-18 15:37:26 UTCApplicable to:
- Plesk 12.5 for Linux
- Plesk for Linux
- Plesk 11.x for Linux
- Plesk 12.0 for Linux
Symptoms
Opening Plesk > Tools & Settings > License management shows the error:
502 Bad Gateway
Cause
System could not read the key file in
/etc/sw/keys/backup
directory.
Resolution
Rename the folder
/etc/sw/keys/backup
:
# mv /etc/sw/keys/backup/ /etc/sw/keys/backupold
Recreate the folder and set correct permissions:
# mkdir /etc/sw/keys/backup/
# chmod 2770 /etc/sw/keys/backup
# chown root.swkey-data /etc/sw/keys/backup