Notifications contain empty list of overused resources: admin account is approaching or already exceeded the limits

Created:

2016-11-16 12:46:21 UTC

Modified:

2017-08-16 16:48:29 UTC

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Notifications contain empty list of overused resources: admin account is approaching or already exceeded the limits

Applicable to:

  • Plesk 10.x for Linux
  • Plesk 11.x for Linux
  • Plesk 12.0 for Linux

Symptoms

Plesk administrator receives notifications regarding admin's or reseller's resource overuse.However the list of overused resources is empty or not full:

The 'admin' account is approaching or already exceeded the limits:
01 is used / 0

or

Resource limits exceeded by reseller account
Body: The 'reseller' account is approaching or already exceeded the limits

Cause

This is Plesk internal issue #PPPM-869 which has been fixed in Plesk 12 microupdate #3 .

Resolution

Apply the latest Plesk microupdates for Plesk 12.0, or upgrade to Plesk 12.5.

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