- Plesk 12.5 for Linux
- Plesk 12.0 for Linux
Plesk backup email notifications are not received. The notification is sent out, but the receiver only gets bounced by public mail services, such as Gmail or Yahoo:
plesk postfix/smtp: 2BF5458604D1: host gmail-smtp-in.l.google.com[203.0.113.2] said: 421-4.7.0 [203.0.113.2] Our system has detected that this message is 421-4.7.0 suspicious due to the nature of the content and/or the links within. 421-4.7.0 To best protect our users from spam, the message has been blocked. 421-4.7.0 Please visit 421 4.7.0 https://support.google.com/mail/answer/188131 for more information. i138si592938lfg.419 - gsmtp (in reply to end of DATA command)
plesk postfix/qmgr: B496A58604D7: from=<email@example.com>, size=1450, nrcpt=1 (queue active)
plesk postfix/smtp: B496A58604D7: to=<firstname.lastname@example.org>, relay=mta6.am0.yahoodns.net[203.0.113.2]:25, delay=2.1, delays=0.31/0.01/0.98/0.77, dsn=5.7.9, status=bounced (host mta6.am0.yahoodns.net[203.0.113.2] said: 554 5.7.9 Message not accepted for policy reasons. See https://help.yahoo.com/kb/postmaster/SLN7253.html (in reply to end of DATA command))
The same email address (notification recipient) is used as a sender and a recipient. This is the bug with ID PPPM-4915 . It was fixed in Plesk Onyx.
Upgrade to Plesk Onyx.
MAILREPLYTOoptions in the
Download, unpack and replace
/usr/local/psa/admin/share/pmmcli/pmmcli_daemon_actions.pyfile with its patched copy .
/usr/local/psa/admin/share/pmmcli/pmmcli-rcuncomment the following entries and specify sender email address (e.g. email of Plesk administrator):
# Notification mail 'mail-from' parameter
# Notification mail 'mail-reply-to' parameter
pmmcli_daemon_actions.pyfile and replace original one:
# wget https://support.plesk.com/hc/article_attachments/115004516445/pmmcli_daemon_actions_12.5.zip
# unzip pmmcli_daemon_actions_12.5.zip
# cp ./pmmcli_daemon_actions.py /usr/local/psa/admin/share/pmmcli/pmmcli_daemon_actions.py