Plesk login page shows error: 0xfffffffe

Created:

2016-11-16 12:46:10 UTC

Modified:

2017-08-08 13:30:48 UTC

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Plesk login page shows error: 0xfffffffe

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

The Plesk login page shows:

HTTP Error 500.0 - Internal Server Error
C:\\Program Files\\Parallels\\Plesk\\Additional\\PleskPHP54\\php-cgi.exe - The FastCGI process exited unexpectedly


Detailed Error Information:
Module FastCgiModule
Notification ExecuteRequestHandler
Handler PleskEngine-FastCGI-php
Error Code 0xfffffffe
Requested URL https://localhost:8443/index.php
Physical Path C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\htdocs\\index.php

In Windows Event Viewer the following error can be found:

    Execute plesksrvstartuphandler.exe C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\plesksrv.exe failed with error code -2: The ionCube Loader is a Zend-Engine extension and not a module (pid 254596)
Please specify the Loader using 'zend_extension' in php.ini (pid 254596)

Cause

IonCube Loader is loaded as module.

Resolution

  1. Remove the following lines from %plesk_dir%\\admin\\conf\\php.ini :

    [php_ioncube]
    extension=ioncube_loader_win_5.6.dll
  2. Restart Plesk Management Service

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