- Plesk Onyx for Linux
After upgrading to Plesk Onyx, email notifications with the following content is sent from firstname.lastname@example.org address:
CONFIG_TEXT: This is the mail system at host example.com.
I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can delete your own text from the attached returned message.
Upon sending an email to email@example.com (system user) the following error is shown:
mail from: firstname.lastname@example.org 250 2.1.0 Ok rcpt to: email@example.com 550 5.1.1 <firstname.lastname@example.org>: Recipient address rejected: User unknown in virtual alias table
The following error appears in
postfix/error: 42B11620B2C: to=<email@example.com>, orig_to=<psaadm>, relay=none, delay=0.02, delays=0.01/0/0/0, dsn=5.0.0, status=bounced (User unknown in virtual alias table)
User firstname.lastname@example.org is absent in the virtual alias table:
# postmap -s /var/spool/postfix/plesk/virtual | grep email@example.com
If Qmail was installed, the following message is received:
Sorry, no mailbox here by that name. (#5.1.1)
--- Below this line is a copy of the message.
Received: (qmail 22583 invoked by uid 500); 31 Jan 2018 09:45:02 +0000
Date: 31 Jan 2018 09:45:02 +0000
From: firstname.lastname@example.org (Cron Daemon)
Subject: Cron email@example.com /opt/plesk-billing/task-manager/scripts/run-all.sh --config /opt/plesk-billing/task-manager/config/config.ini
Content-Type: text/plain; charset=UTF-8
File not found.
The issue is caused by the CBM cron task file
/etc/cron.d/billing-task-manager left on the server after an upgrade.
This behavior is expected on Plesk Onyx servers that have been upgraded from Plesk 12.5 without preliminary removing Customer Business Manager (CBM).