It is impossible to switch to Atmail after Plesk update to 11.5

Refers to:

  • Plesk 11.5 for Linux
  • Plesk 12.0 for Windows

Created:

2016-11-16 12:46:01 UTC

Modified:

2016-12-21 19:09:53 UTC

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It is impossible to switch to Atmail after Plesk update to 11.5

Symptoms

You can select Atmail as webmail client in a dropdown menu, however whenever webmail.domain.tld is opened, the previously selected webmail client is displayed.

Cause

Atmail support have been discontinued in Plesk 11.5. Please refer to this article . The package ' psa-atmail ' might still be present in the system, showing up as an option for webmail client selection.

Resolution

Locate and remove ' psa-atmail ' package, for RPM-based systems:

rpm -q psa-atmail

rpm -ev psa-atmail

for DEB-based systems:

dpkg -l psa-atmail
dpkg -r psa-atmail
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