Unable to remove reseller

Created:

2016-11-16 12:45:46 UTC

Modified:

2017-08-08 13:30:41 UTC

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Unable to remove reseller

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 12.5 for Windows

Symptoms

Cannot remove reseller:

Error: Some of the selected resellers were not removed.
Unable to load object of type Domain with id=1633: Domain does not exist.

Cause

Database inconsistency.

Resolution

  1. Create dump for the psa database:

    mysqldump -uadmin -p`cat /etc/psa/.psa.shadow ` psa > /root/psa.sql.`date +%F`
  2. Start repair utility:and choose "yes" when it suggests to fix issues:

    plesk repair db
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