- Plesk 12.5 for Windows
Unable to start MailEnable IMAP service:
Description : Start MailEnable IMAP Service
Incorrect function. (Error code 1) at Start service MEIMAPS at (service startStopService line 994)
The following message is shown when trying to access MailEnable management console:
You have a license key for this server, but the CPU count does not match the requested one. This error may occur since hyperthreaded CPUs as view as 2 CPUs by the Windows operating system. You can retrieve an updated license via Online Services, or the Registration Wizard.
In IMAP debug log file the follwoing entries can be found:
IMAP is out of the evaluation period or license is not valid.
MailEnable license key is not valid.
Contact MailEnable technical support and obtain a valid license key.