- Plesk 11.x for Windows
- Plesk 12.0 for Windows
- Plesk 12.5 for Windows
Note: This article has the reference to the issue with the fix available:
"Suspended subscriptions were not included into the full-server backup."
- Plesk 12.5.30 Update 14 07 December 2015 (Windows)
In Plesk 12.5 backup of subscription
got completed with the below warning:
Cannot dump domain hosting settings [Unable to logon under sysuser account. Webspace content will not be dumped.]
As a result backup got created without domain content.
Bug #PPPM-3468 . It is fixed in Plesk 12.5 MU #11 and Plesk Onyx.
Install the latest microupdates or upgrade to the latest Plesk version .
Open Plesk > Subscriptions > domain.tld and find name of system user of this subscription.
Open Start > Administrative Tools > Computer Management > Local Users and Groups > Users and find system user of subscription.
Right click on this account and select
Account is disabledoption and click
Create the backup from backup manager once again.