Mobile website (UNITY Mobile) is not accessible at mobile.domain.tld

Refers to:

  • Plesk 11.0 for Linux

Created:

2016-11-16 12:45:07 UTC

Modified:

2016-12-21 19:07:52 UTC

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Mobile website (UNITY Mobile) is not accessible at mobile.domain.tld

Symptoms

Mobile web site has been created using instructions from Plesk Customer's Guide , however mobile.domain.tld does not resolve and mobile site is not accessible.

Cause

Appropriate DNS record for mobile website has not been created.

Resolution

Site published with UNITY Mobile has URL http://getunity.com/ web-site-name and hosts on UNITY Mobile servers. To make site available at mobile.domain.tld follow these steps:

  1. Find out IP address of the host getunity.com :

    c:\\>nslookup getunity.com
    Non-authoritative answer:
    Name: getunity.com
    Address: 168.61.52.23
  2. Create new 'A' record in domain's DNS zone with following properties:

    • Domain name: mobile. domain.tld
    • IP address: 168.61.52.23
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