Unable to start migration from Helm to Plesk: Error on call plesk-migrator callback

Refers to:

  • Plesk 12.5 for Windows

Created:

2016-11-16 12:43:57 UTC

Modified:

2016-12-21 19:05:03 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Unable to start migration from Helm to Plesk: Error on call plesk-migrator callback

Symptoms

Unable to start migration from Helm to Plesk:

Error: Error on call plesk-migrator callback "D:\\Program Files (x86)\\Parallels\\Plesk\\/var/modules/panel-migrator/sessions/20151116173517/config.ini" --command="generate-migration-list --skip-services-checks"

However, panel migration was put into C:\\panel_migrator\\panel-transfer-agent and running on the server.Telnet to the source server port 10155 is possible.

Cause

An attempt to migrate from Helm to Plesk via GUI. Only Plesk-to-Plesk migration is available from GUI. Migration from Helm 3 is available only via CLI.

Resolution

Migrate using command-line utility, as described in Plesk Migration guide

Have more questions? Submit a request
Please sign in to leave a comment.