Mail Server option is grayed out under Server Components

Created:

2016-11-16 12:43:51 UTC

Modified:

2017-08-16 18:31:39 UTC

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Mail Server option is grayed out under Server Components

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

Smartermail server is installed, but Mail Server option grayed out in Plesk 12.5 .

Cause

%plesk_dir%\\admin\\bin\\smartermailprovider.dll file is corrupted or belongs to previous Plesk version.

Resolution

Replace smartermailprovider.dll with the correct one from attachment .

Restart SmarterMail service and website.

Attachments:

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