Business Monitoring tasks no longer being automatically ran as scheduled

Created:

2016-11-16 12:43:18 UTC

Modified:

2017-04-24 12:14:07 UTC

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Business Monitoring tasks no longer being automatically ran as scheduled

Applicable to:

  • Plesk 12.0 for Linux

Symptoms

Task in Business Manager are not being ran as scheduled.

Cause

Incorrect hostname or certificate is used for connection to Plesk in config.ini .

    # grep 8443 /opt/plesk-billing/task-manager/config/config.ini
url = "https://localhost:8443/plesk-billing/task-manager.php"

# curl https://localhost:8443/plesk-billing/task-manager.php
curl: (51) SSL: certificate subject name 'domain.tld' does not match target host name 'localhost'

Resolution

Make sure that full hostname and correct certificate is used for connection to Plesk in config.ini . You should be able to connect to Plesk with Curl utility:

    # grep 8443 /opt/plesk-billing/task-manager/config/config.ini
url = "https://domain.tld:8443/plesk-billing/task-manager.php"

# curl https://domain.tld:8443/plesk-billing/task-manager.php

"transport":"POST",
"envelope":"JSON-RPC-2.0",
"contentType":"application\\/json",
"SMDVersion":"2.0",
"target":"\\/plesk-billing\\/task-manager.php",
"services":{
"register":{
"envelope":"JSON-RPC-2.0",
"transport":"POST",
"parameters":[
{
"type":"object",
"name":"applicationInfo",
"optional":false
}
],
"returns":"string"
},
"setAutoRunning":{
"envelope":"JSON-RPC-2.0",
"transport":"POST",
"parameters":[
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