- Plesk Onyx for Windows
- Plesk 11.x for Windows
- Plesk 12.5 for Windows
Upon upgrading your Plesk to version 11.0.9 in the console mode you see the following error:
"%plesk_bin%\\ai.exe" --select-release-id PANEL_11_0_9_WIN --console
ERROR: Action sequence 'upgrade: upgrading Parallels Panel core components...' of package 'plesk' has been failed with code 1603
Not all packages were installed.
upgrading Parallels Panel core components...
MSI: Error! Unknown error 0xC00CE553 (COM Error C00CE553)
Failed to install 'C:\\ParallelsInstaller\\parallels\\PANEL-WIN_11.0.9\\dist-msi-Mic
rosoft-2003-i386\\plesk.msi': Fatal error during installation. (Error code 1603)
In autoinstaller.log is shown that the issue occurred on applying Disk Security step.
%plesk_dir%\etc\DiskSecurity\ contains custom .xml documents with broken structure
- Navigate to %PLESK_DIR%\etc\DiskSecurity\
- Check all .xml documents for proper xml structure
- If some documents have broken .xml structure, fix it, or temporarily remove these .xml files from the DiskSecurity directory
Rerun the upgrade:
"%plesk_bin%\ai.exe" --select-release-id PANEL_11_0_9_WIN --console