Firewall configuration takes a lot of time or finishes with error

Created:

2016-11-16 12:43:04 UTC

Modified:

2017-04-24 12:14:13 UTC

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Firewall configuration takes a lot of time or finishes with error

Applicable to:

  • Plesk 11.0 for Linux
  • Plesk 12.0 for Linux

Symptoms

  • Unable to apply firewall configuration error message displayed:

    Another administrator is activating a configuration now.
  • Configuring and activating this firewall in Plesk takes a very long time

Cause

Attempt to apply configuration failed and further updates are locked.

Resolution

  1. Make sure that other admin users are not trying to change firewall settings.

  2. Check if /usr/local/psa/var/modules/firewall/safeact.confirm file exists, if yes:

    a. Stop Plesk engine:

    # service sw-cp-server stop

    b. Remove lock:

    `# rm -i  /usr/local/psa/var/modules/firewall/safeact.confirm

    c. Start Plesk:

    # service sw-cp-server start
  3. Try to configure firewall again.

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