Website shows 503 Service Unavailable: The process exit code was 0xc0000022

Created:

2016-11-16 12:42:53 UTC

Modified:

2017-08-16 16:19:28 UTC

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Website shows 503 Service Unavailable: The process exit code was 0xc0000022

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

Newly created website shows 503 Service Unavailable.

The following can be found in Event Viewer > System :

Application pool 'AppPoolName' is being automatically disabled due to a series of failures in the process(es) serving that application pool.

And the message with the following error code:

AppPool(name) terminated unexpectedly. (process ID). The process exit code was 0xc0000022

Application pools for these websites crashes only if Enable 32-Bit Applications in Advanced Settings is set as True

Cause

Incorrect system permissions.

Resolution

Check permissions for C:\\Windows directory:

  1. Open Windows Explorer
  2. Go to C:\\Windows
  3. Right click on Windows folder and go to Properties > Security
  4. Check that Users (domain\Users) group exists with correct permissions like on the screenshot:

    image

  5. Also, check that there are no Deny rules for psaadm , psacln , psaserv users.
  6. If the issue persists, Use Process Monitor utility with filter by Access Denied.

Replace drive C:\\ with drive name in question.

Contact Plesk technical support if it did not help.

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