Impossible to unsubscribe from maillist by the unsubscribe link in email message

Created:

2016-11-16 12:42:43 UTC

Modified:

2017-08-08 13:29:58 UTC

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Impossible to unsubscribe from maillist by the unsubscribe link in email message

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

  • Impossible to unsubscribe from maillist by the unsubscribe link in email message. Confirmation message that mailbox is unsubscribed is received, however mailbox remains in the list.

  • Unsubscribing via Visiting webpage option works fine.

Cause

Software issue #PPPM-4379

Resolution

Solution will be implemented in further issues of Plesk. Make sure to install latest updates.

As workaround remove mailbox from list via mailman web page.

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