Plesk
kb: technical
ABT: Group A
Applicable to:
- Plesk
Symptoms
- A subscription user or Plesk administrator gets e-mail notifications that limits are exceeding on a Plesk server despite the fact the limits are unlimited or not exceeded yet:
CONFIG_TEXT: The 'example.com' subscription, owned by user 'Customer Name', is approaching or already exceeded the resource usage limits:
Disk Space: 15 GB limit / 2902 MB (19%) used / 12458 MB (81%) remaining"
- Value Notify when disk space usage reaches is specified in a subscription properties in Subscriptions > example.com > Customize > Resources
Cause
Notify me by email in cases of overuse option notifies users as soon as disk space or traffic usage exceeds the specified limit. If this limit is set to a small value, notification will be sent despite the fact actual limits are not exceeded.
Resolution
Increase or delete value Notify when disk space usage reaches:
-
For Service Plan:
Go to Plesk > Service Plans > plan_name > Resources
For locked subscription:
Go to Plesk > Subscriptions > example.com > Customize > Resources
Comments
8 comments
The article says: "If this limit is set to a small value, notification will be sent despite the fact actual limits are not exceeded."
But it doesn't define this "small" in any way.
Hostmaster Scibile Network SA
The "notification" value is specified in the service plan or subscription. Click on the two images in this article for details.
But I receive messages like these:
As far as I know, 464.1 MB is far less than 50G
Notification is set to 48GB, plan is in sync
Hostmaster Scibile Network SA
What do you have specified in the red boxes shown, in the images above, in this article?
Hostmaster Scibile Network SA
OMG! I Didn't see it!
Easy to miss!
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