- Web Presence Builder for Linux
- Plesk 11.x for Linux
Restoring website from snapshot results an error:
Unable to connect to Parallels Presence Builder Server. Please contact server administrator
The following output can be found in
[24-Jun-2016 22:59:52 Europe/Moscow] PHP Warning: chgrp(): Operation not permitted; File: /usr/local/sb/include/SB/Helpers/File.php, Line: 48
The following can be found in
[error] 30945#0: *997 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 18.104.22.168, server: , request: "POST /sitebuilder/JsonApi/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock", host: "example.com:8443", referrer: "https://example.com:8443/sitebuilder/Editor"
After reopen of WPB Editor it can be seen that website is restored successfully.
This is internal software issue PPB-4462 , the fix will be included in the next updates.
configuration file as follows:
# grep httpd_owner /usr/local/sb/config
httpd_owner = "psaadm:psaadm"