Unable to open "Websites&Domains" or access "Open in Control Panel" page

Created:

2016-11-16 12:41:02 UTC

Modified:

2017-04-24 12:15:26 UTC

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Unable to open "Websites&Domains" or access "Open in Control Panel" page

Applicable to:

  • Plesk 11.5 for Linux
  • Plesk 12.0 for Windows

Symptoms

Unable to open " Websites and Domains " or access " Open in Control Panel " page. The following error can be found in '/usr/local/psa/admin/logs/panel.log' :

    PHP Fatal error:  Allowed memory size of 134217728 bytes exhausted (tried to allocate 3690496 bytes) in /usr/local/psa/admin/common/views/scripts/partials/active-list/active-list.phtml on line 95

Cause

Too many domains is created under one subscriptions, there is not enough memory to display all of them.

Resolution

  1. Increase memory_limit in '/usr/local/psa/admin/conf/php.ini'
    # service sw-engine restart 
    # service sw-cp-server restart

Go to Plesk Panel > Subscriptions > desired Subscription > Websites & Domains and change ' Active list ' to ' Classic List '.

  1. If first step did not help, replace '/usr/local/psa/admin/plib/CommonPanel/View/ActiveList.php' with patched one .
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