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502 Bad Gateway error is shown after login to Plesk or performing any actions: Connection reset by peer

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4 comments

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    Wolfgang Freudenberger

    We got this problem today on a Onyx 17.5.3 machine while trying to edit emailadresses. This workaround help - perhaps it should be considered to mark this solution for Onyx, too.

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    Alexandr Redikultsev

    Hi @Wolfgang Freudenberger!

    Have you tried just restarting sw-cp-server and sw-engine before applying any changes to /etc/sw-cp-server/config?

    There is a probability that the issue was fixed just by the restart. 

    It would be great if you check that (for example, reverting the settings back for a moment and checking whether or not the issue is still there).

     

    In case adjusting of /etc/sw-cp-server/config is indeed required, I will definitely add this info to the article!

    Thanks.

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    Wolfgang Freudenberger

    Hi @Alexandr Redikultsev,

    Yep, tried everything, no chance of bringing the page back to life. This fix was the only way. It is kind of difficult to debug a 502 without any specific error. :D

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    Alexandr Redikultsev

    Hi @Wolfgang Freudenberger.

    Alright, I will add the note, thank you for sharing with us.

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