Web site shows blank page when trying to access it via Facebook link

Created:

2016-11-16 12:40:37 UTC

Modified:

2017-08-16 17:19:33 UTC

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Web site shows blank page when trying to access it via Facebook link

Applicable to:

  • Plesk Sitebuilder

Symptoms

A copy of web site is added to Facebook and link to website is created. An attempt to access the website via link in facebook results blank page but now website content. Website itself can be browsed with no issues.

Cause

The site content is considered unsafe and it is not demonstrated to users until they unblock it in browser.

Resolution

Browser behavior is normal and is described in User's Guide to Presence Builder 12.0

To unblock the content in:

  • Internet Explorer:
    1. press Lock button in the end of address-line;
    2. press Should I trust this site? and agree.

Internet Explorer

  • Firefox:
    1. press Shield button in the beginning of the address-line;
    2. press Disable Protection on This Page .

Firefox

  • Google Chrome:
    1. press Shield button in the end of address-line;
    2. press Load unsafe scripts .

Google Chrome

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