Plesk is not accessible: Error Fatal error: Unknown: Failed opening required 'auth.php'

Created:

2016-11-16 12:40:36 UTC

Modified:

2017-04-24 12:15:40 UTC

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Plesk is not accessible: Error Fatal error: Unknown: Failed opening required 'auth.php'

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

Plesk is not accessible with the following error:

Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0
Fatal error: Unknown: Failed opening required 'auth.php' (include_path='.;C:\\php\\pear') in Unknown on line 0

Cause

Plesk packages were not properly upgraded due to insufficient disk space.

Resolution

Free up at least 2.700Mb of free space on disk where Plesk is installed and re-run the upgrade:

"%plesk_bin%\\ai.exe" --console
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