Plesk shows qmail as not running. No mail can be send/received.

Refers to:

  • Plesk 12.5 for Linux
  • Plesk 12.0 for Linux

Created:

2016-11-16 12:40:13 UTC

Modified:

2016-12-21 18:55:56 UTC

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Plesk shows qmail as not running. No mail can be send/received.

Symptoms

Plesk shows qmail as not running and it wont start in Tools & Settings > Service Management however it is running if check in command line.

Also no mail can be sent/received.

Cause

Software issue PPPM-3293. It will be fixed in one of the next Plesk updates.

Workaround 1

Switch mail-server to postfix.

Workaround 2

Disable Switch on spam protection based on DNS blackhole lists in Tools $ Settings > Mail Server Settings

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