Unable to install application: Cannot find service with id: instance

Created:

2016-11-16 12:40:10 UTC

Modified:

2017-04-24 12:15:54 UTC

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Unable to install application: Cannot find service with id: instance

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 11.0 for Windows
  • Plesk 11.5 for Windows
  • Plesk 11.5 for Linux
  • Plesk 12.0 for Linux

Symptoms

Installation of DotNetNuke application fails with the following error:

Internal error: Cannot find service with id: instance
Message Cannot find service with id: instance
File F:\\Parallels\\Plesk\\admin\\plib\\aps_php.php
Line 294
Type Exception
Stack trace #0 F:\\Parallels\\Plesk\\admin\\plib\\aps_php.php(294): findservice(Object(APS_Meta_ServiceInfoList), 'instance')

Cause

Database inconsistency.

Resolution

Contact Parallels Technical Support .

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