Cannot import site from Sitebuilder 4.5: "Unexpected server behavior"

Refers to:

  • Plesk Sitebuilder 4.5 for Linux
  • Plesk 10.4 for Linux
  • Web Presence Builder 12.0 for Linux
  • Web Presence Builder 11.5 for Linux

Created:

2016-11-16 12:40:05 UTC

Modified:

2016-12-21 18:55:38 UTC

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Cannot import site from Sitebuilder 4.5: "Unexpected server behavior"

Symptoms

I'm trying to import a site from Parallels Plesk SiteBuilder 4.5. The following error appears in about 1 minute after click on " Import site ":

Unexpected server behavior. For details, see the product's log files.
Please contact the server administrator.

The following error is shown in the log ( /usr/local/sb/tmp/sitebuilder.log ):

2013-12-30T22:15:57-05:00       [INFO]  /JsonApi/       Importing the content of the site at the URL "http://%domain.tld%/"  into the site with UUID "bc098275-ef07-0a33-d7ce-c41e4b5f355a"...      91.204.25.4     http://%wpb.hostname%/Start?token=b961c8e305c53e8c0875292d6b569464      Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0
...
2013-12-30T22:16:35-05:00 [EMERG] /JsonApi/ Zend_Uri_Exception: Invalid scheme: 'images.php'
file: /usr/local/sb/include/Zend/Uri/Http.php
line: 183
code: 0 91.204.25.4 http://%wpb.hostname%/Start?token=b961c8e305c53e8c0875292d6b569464 Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0

Cause

The problem is likely caused by outdated Sitebuilder version of imported site %domain.tld% - the site was published with not up-to-date version of Parallels Plesk Sitebuilder.

Resolution

Verify Parallels Plesk Sitebuilder 4.5 is up-to-date, install the updates. Then republish the entire site content .

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