Trying to upload Plesk license key fails with the following error in Plesk UI:
PLESK_ERROR: You are trying to use a license key created for another product. Contact sales representatives to obtain the proper license key.
PLESK_ERROR: Uploaded license key is not valid. You are trying to use a license key created for another version of Plesk. Contact Plesk sales representatives to obtain the product license key.
Your license key file is designed for different product, product version, or OS.
- Make sure that you are trying to upload the correct key for your product.
- Make sure that key is for the same operating system as on your server (Unix or Windows).
- When you have the correct license key, upload it to your server. For instructions about license upload in Plesk, visit this article: How to install Plesk license.
If it is unable to locate the correct license key, contact Licensing and Purchase Support.