Trying to upload Plesk license key fails with one of the following errors in Plesk UI:
PLESK_ERROR: You are trying to use a license key created for another product. Contact sales representatives to obtain the proper license key.
PLESK_ERROR: Uploaded license key is not valid. You are trying to use a license key created for another version of Plesk. Contact Plesk sales representatives to obtain the product license key.
License key file is designed for different product, product version, or OS.
- Make sure that you are trying to upload the correct key for your product.
- Make sure that key is for the same operating system as on your server (Unix or Windows).
- When you have the correct license key, upload it to your server. For instructions about license upload in Plesk, visit this article: How to install Plesk license.
If it is unable to locate the correct license key, contact Licensing and Purchase Support.