Cannot create a snapshot: Failed to read the XML file containing the list of snapshot

Created:

2016-11-16 12:39:42 UTC

Modified:

2017-08-16 16:31:29 UTC

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Cannot create a snapshot: Failed to read the XML file containing the list of snapshot

Applicable to:

  • Plesk 11.x for Linux

Symptoms

  • Unable create a snapshot in Web Presence Builder.The following error appears in /usr/local/psa/admin/logs/sitebuilder.log :

    Failed to read the XML file containing the list of snapshot file
  • In /usr/local/psa/admin/logs/panel.log with enabled Plesk debug the followning can be found while creating a snapshot:

    files: cannot write chuck from 6 to 3 - (122) Disk quota exceeded

Cause

Disk quota was exceeded.

Resolution

Add or release disk space on the server.

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