Starting on October 19, 2021, we will enable single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
To be prepared for this change and to avoid the need to register during your next ticket submission after the change, we encourage you to create an account here before October 19 using the same email address as your current Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account. You will continue to use ZenDesk authentication until we switch over to single-sign-on on October 19th.

How to change the subject of the Plesk notification emails?




  • Avatar
    Alphamega Hosting

    Why is the hostname of the Plesk server used in the subject when it concerns an account and not the domain it is referred to?

    This makes the notification mails to customers unuseful. 

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  • Avatar
    Daria Gavrilova

    Hello @Alphamega Hosting,

    Thank you for your question.

    The hostname of the Plesk server is used in the subject because the event happened on the server itself for a specific account/domain.
    As currently there is no way to change such behavior, I recommend to vote for this feature at our Plesk Feature forum.

    In case if notifications confuse customers, you may also change it.
    More information on this matter can be found here: Automatic Email Notifications

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