Unable to receive mails via 'Forgot your password' form in Mailenable MTA. The following error can be found in MailEnable logs:
10/31/13 23:27:30 Processing file 1852118FFA6D46F2BC4DE49C8B9D00FC.MAI from queue SMTP
10/31/13 23:27:30 MTADeliverMessage::Executing external COM event pleskmemta.PleskMEMTA with message 1852118FFA6D46F2BC4DE49C8B9D00FC.MAI from SMTP queue
10/31/13 23:27:30 MTADeliverMessage:: COM Pickup Event pleskmemta.PleskMEMTA removed message 1852118FFA6D46F2BC4DE49C8B9D00FC.MAI.
Mail server outbound IP address is blacklisted. Option Verify Incoming Mail is checked in Mail Server Settings.
- Make sure that none of the IP addresses that used by MailEnable:
Mail Enable Administrator > Mail Enable Management > Servers > Services and connectors > SMTP > Propierties > Outbound > Outbound IP Binding
is blacklisted at :
Plesk > Tools and Settings > Mail Server Setting > Black List
Go to Plesk > Tools and Settings > Mail Server Setting and make sure that option ' Verify incoming mail ' is unchecked.
Ensure that your server outbound IP is not blacklisted in DNS blacklist services. To do so, you can visit http://mxtoolbox.com/blacklists.aspx
If the blacklist test on the previous step was positive. Uncheck ' Enable DNS Blacklisting ' in Mailenable Adminstrator Panel > Servers > Localhost > SMTP > Properties > DNS Blacklisting.