Unable to register domain through Plesk: The MB Module Opensrs failed to return data

Created:

2016-11-16 12:39:01 UTC

Modified:

2017-08-08 13:29:03 UTC

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Unable to register domain through Plesk: The MB Module Opensrs failed to return data

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 12.0 for Linux

Symptoms

Unable to register domain:

    The following errors appeared while processing the "opensrs" module: opensrs: The MB Module Opensrs failed to return data

Connection to OpenSRS server through telnet gives the following output:

    # telnet rr-n1-tor.opensrs.net 55443
Trying 216.40.33.39...
telnet: Unable to connect to remote host: Connection timed out

Cause

Connection to OpenSRS is blocked by the firewall.

Resolution

Configure firewall so that connection to rr-n1-tor.opensrs.net is possible through port 55443

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