Watchdog is not responding: file does not exist or is not executable wdservice

Created:

2016-11-16 12:38:56 UTC

Modified:

2017-08-16 17:25:15 UTC

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Watchdog is not responding: file does not exist or is not executable wdservice

Applicable to:

  • Plesk 11.x for Linux
  • Plesk 12.0 for Linux

Symptoms

"Extensions" -> "Watchdog" shows the error when I click "Disable/Enable" button:

    Error: Error occurred while calling the module utility wdservice: 'file does not exist or is not executable: /opt/psa/admin/bin/modules/watchdog/wdservice'

Try to click other tabs (like "Disks") and the same error message appears:

    ERROR: WDUtilExecErr
Error occurred while calling the module utility md: 'file does not exist or is not executable: /opt/psa/admin/bin/modules/watchdog/md'

Cause

Permission issue with the file /usr/local/psa/admin/sbin/mod_wrapper

Resolution

Compare the permission on the file /usr/local/psa/admin/sbin/mod_wrapper with the output below:

    # ll /usr/local/psa/admin/sbin/mod_wrapper
---s--x--- 1 root psaadm 17240 Aug 19 13:14 /usr/local/psa/admin/sbin/mod_wrapper

Apply the new permissions if required:

    chgrp psaadm /usr/local/psa/admin/sbin/mod_wrapper

If the issue is still exists reinstall the package Watchdog via autoinstaller.

    /usr/local/psa/admin/bin/autoinstaller
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