Operations with a subscription fail: Unable to load the domain user profile. Only part of a ReadProcessMemory or WriteProcessMemory request was completed.

Created:

2016-11-16 13:26:12 UTC

Modified:

2017-08-14 09:39:27 UTC

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Operations with a subscription fail: Unable to load the domain user profile. Only part of a ReadProcessMemory or WriteProcessMemory request was completed.

Applicable to:

  • Plesk 11.5 for Windows
  • Plesk 12.0 for Windows
  • Plesk 12.5 for Windows

Symptoms

Some operations performed under the subscription fail, the error includes the following message:

Unable to load the domain user profile. Only part of a ReadProcessMemory or WriteProcessMemory request was completed.

For example:

  1. APS installation fails with:

        Error: Installation of joomla at http://example.com/joomla failed. Non-zero exit status returned by script. Output stream: 'Unable to load the domain (MYHOSTNAME) user (example) profile: (299) Only part of a ReadProcessMemory or WriteProcessMemory request was completed. (Error code 1)'. Error stream: 'Unable to load the domain (MYHOSTNAME) user (example) profile: (299) Only part of a ReadProcessMemory or WriteProcessMemory request was completed. (Error code 1)'.
  2. It is not possible to add files to archive (under the Files tab), process fails with:

    Unable to create the archive: Unable to load the domain (MYHOSTNAME) user (example) profile: (299) Only part of a ReadProcessMemory or WriteProcessMemory request was completed...

Cause

Insufficient permissions of the C:\\users\\default directory.

Resolution

Verify permissions of C:\\users\\default folder, the correct set is:

Everyone:read, System: full, Administrators:full, Users:read

Permissions

Additionally check permissions on child objects in C:\users\default as well.

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