Cannot enable Shared SSL

Created:

2016-11-16 13:26:09 UTC

Modified:

2017-04-24 11:35:39 UTC

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Cannot enable Shared SSL

Applicable to:

  • Plesk 11.5 for Windows
  • Plesk 12.0 for Windows

Symptoms

Cannot enable Shared SSL in Plesk 11.5 and higher.

Cause

  • Admin has no its own subscriptions

  • Master SSL domain in not configured properly

Resolution

  1. Check first that Plesk admin has its own subscirptions.

    NOTE: This option is designed for admin only and only admin subscription domains can be used as Shared SSL after 11.5 version of Parallels Plesk

  2. Check that Shared SSL configured properly:

    2.1. Enable SSL on domain in Website Scripting and Security that should be shared.

    2.2. In Websites & Domains of the same website go to Master SSL Domain and click on Switch on shared SSL

    2.3. Go to Tools & Settings > Shared SSL and select the Switch on shared SSL checkbox.

    2.4. Select the required website from the Domain name menu.

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